The following information is provided to help you make the best use of our Medical Practice and facilities, and to allow us to be as helpful as possible to all our patients.

Emergencies

There are some emergencies for which the most appropriate help can be summoned most quickly by calling 111, e.g. collapse, profuse bleeding, chest pain, fitting, possible broken limbs, motor vehicle accident.

If in doubt call 111 and ask for an ambulance.

Appointments

Phone appointments can be made from 8.30AM each day, just call 03 437 0347

When making an appointment, please:

  • Where possible, plan ahead of time
  • Indicate clearly your name, address and file number (if known)
  • Advise if more than one family member will require an appointment at this time
  • Give us an indication of the problem, whilst this is kept confidential this will help us allow the provision of extra time

Staff endeavour to be on time, but at times due to the workload being unpredicatable there can be delays.

Your patience is appreciated but if you have concerns discuss this with the Reception Team.

Other useful numbers:

  • Healthline, for health information: 0800 611 116
  • Oamaru Hospital: 03 433 0290

Enrolment

To enrol with us simply fill in the enrolment form and sent it back to us.

Either drop in to reception to pick one up, or download a digital copy below.

Download the Enrolment Form

After Hours

Urgent calls are handled on roster system made up of Oamaru GPs. The after hours emergency doctor can be contacted on 03 434 9444

Generally the doctor on call will hold clinics at weekends and public holidays.

The clinic times when North End Health Centre is on-call are available on the above emergency number. No appointment is required but please attend at the start of clinic time.

All after hours consultations and visits are to be paid at the time of the visit.

Fees

There is a standard fee. Complex problems, minor surgeries and materials will have an extra fee added.

For ACC consultations, a surcharge plus materials used cost will be charged (ACC no longer covers the full cost).

If you have any problems with payment, please discuss confidentially with the Reception Team.

  Consult ACC On-Call*
Under 13 Free Free Free
13-24 $32 $35 $45
Adults $43 $35 $65

*On-Call Weekend Duty at Practice

Patients not enrolled at our practice will be charged a 'casual' rate $65

UNDER 13 After Hours FREE

Home Visits are charged depending on time of call out.

Payment Options

Electronic Banking:
Pay to ANZ Bank: 06-0941-0138837-00

EFTPOS:
Available at reception.

Please pay on the day, otherwise a $4 booking fee may apply.

The Manager is happy to assist in setting up automatic payments to help your budget.Waiting Room

Parking

Large carpark with disability parking and easy access to health centre. Disability toilet available. Junction Doctors has apple parking also both outside and in Wansbeck and Towey Streets.

Carpark